landlord.zone Portal tools for landlords to manage their properties
tenant.zone Tenant portal for documents, repairs and communication
compliance RRA 2025 ready with automated compliance tracking
DocCert Proof of document delivery — £1 per tenant
repairs Streamlined maintenance and repair management
features Everything included in the platform at a glance
pricing One price, every feature, no hidden fees
launch partner Free setup for early adopters
contact Get in touch or book a demo
days until the RRA deadline. Up to £7,000 fine per property for non-compliance.
DocCert

31 May 2026. Can you prove they read it?

The Renters' Rights Act requires you to deliver the Information Sheet to every tenant. DocCert proves they received, opened, and acknowledged it.

days until the RRA Information Sheet deadline

the problem & the solution

The Problem

From 1 May 2026, landlords and letting agents must provide all existing tenants with the official Information Sheet by 31 May 2026.

Failure to comply can result in fines up to £7,000 per tenancy.

Emailing a PDF isn't enough. If a tenant disputes receiving it, you have no proof. "I sent it" won't stand up.

The Solution

DocCert creates verifiable evidence that your tenant:

  • Received the document
  • Opened and viewed it
  • Spent time reading it
  • Acknowledged receipt

You receive a signed Certificate of Delivery as proof for your compliance records.

how it works

From upload to certified proof in four simple steps

  1. Upload — Upload the official RRA Information Sheet PDF (or any document requiring proof of delivery)
  2. Add tenants — Enter tenant email addresses individually or bulk upload via CSV
  3. Send — Tenants receive a secure link and view the document in our tracked viewer
  4. Certificate — When they acknowledge, you receive a signed Certificate of Delivery with full audit trail

your proof

Every DocCert generates a Certificate of Delivery

Certificate of Delivery

DocCert Verified Document

Document RRA Information Sheet 2026
Recipient j****@email.com
Sent 27 Mar 2026, 09:15
Opened 27 Mar 2026, 10:42
Viewing duration 4 min 12 sec
Scroll depth 100%
Acknowledged 27 Mar 2026, 10:47
IP address 86.***.***.12
Document hash SHA-256: a4f2...8c1d

VERIFIED — DOCUMENT ACKNOWLEDGED

what DocCert tracks

Comprehensive evidence for every document you send

delivery confirmation

Proof that the document was sent and the secure link was delivered to the tenant's email.

open tracking

Know exactly when the tenant opened the document and from what device and IP address.

viewing duration

Track how long the tenant spent viewing the document and how far they scrolled.

acknowledgment

Tenants actively confirm they have read and understood the document.

signed certificate

A digitally signed Certificate of Delivery you can store for your compliance records.

court-ready audit

Complete audit trail with timestamps, IP addresses and document hashes that meets evidence standards.

two ways to use DocCert

Start with pay-as-you-go, or get unlimited DocCerts with letting.zone

letting.zone Subscription
£50
per month + vat
  • Unlimited DocCerts included
  • Full compliance dashboard
  • Bulk send tools
  • Tenant & landlord portals
  • askAda AI assistant
  • E-signatures, repairs & more
Everything included. No hidden fees.
View Pricing

Sending to multiple tenants? Volume discounts available.

100+ tenants
£0.80 each
500+ tenants
£0.60 each
1,000+ tenants
£0.50 each

documents you can certify

Use DocCert for any document requiring proof of delivery

RRA Information Sheet

The official government document that must be delivered to all existing tenants by 31 May 2026.

written statements

For verbal tenancies or new tenancies from May 2026 that require a written statement of terms.

gas safety certificates

Prove you delivered the annual gas safety certificate to your tenant.

EPC certificates

Evidence of Energy Performance Certificate delivery to tenants.

EICR certificates

Proof that the Electrical Installation Condition Report was provided.

deposit information

Prescribed information and deposit protection evidence for disputes.

built for property professionals

Part of letting.zone — trusted by letting agents across the UK

legally compliant

Compliant with UK electronic signature regulations and meets court evidence standards for document delivery.

secure & encrypted

GDPR compliant data handling with encrypted document delivery and secure cloud storage.

tamper-proof

SHA-256 document hashing ensures the document cannot be altered after delivery.

12-month retention

Certificates stored securely for a minimum of 12 months with verification available indefinitely.

frequently asked questions

Is £1 per tenant really all it costs?

Yes. No subscription, no hidden fees. £1 per tenant, pay as you go. Volume discounts are available for 100+ tenants.

What document should I send?

The official "Renters' Rights Act Information Sheet 2026" from gov.uk. We provide a direct download link. You can also send any other document requiring proof of delivery.

Is emailing a PDF link enough?

No. Government guidance states that emailing a link is not valid. You must deliver the actual document. DocCert handles this correctly with verifiable proof of delivery.

What if my tenant doesn't open it?

You'll see "Pending" status in your dashboard and can send reminders. Importantly, you still have proof you sent it — even if they ignore it.

Do I need a letting.zone subscription?

No. DocCert works standalone at £1 per tenant with no subscription. However, every DocCert customer gets free access to a letting.zone demo with compliance dashboards, tenant portals, and AI support.

What's letting.zone?

letting.zone is our full property management platform with tenant portals, landlord portals, compliance tracking, e-signatures, repairs management, and AI support. Subscribers get unlimited DocCerts included.

ready to comply?

days until the deadline. Don't risk a £7,000 fine.

Send Your First DocCert — £1 Or subscribe to letting.zone