Mobile-friendly portal for documents, repairs and communication
Give tenants everything they need in one place
Everything tenants need at their fingertips
Access tenancy agreement, inventory, certificates and all relevant documents anytime.
Submit repair requests with photos and descriptions, making it easy to communicate issues.
Real-time notifications on repair progress and important updates via email or SMS.
Direct messaging with the letting agent through the portal, all in one thread.
View payment history and download rent statements for records or references.
Fully responsive design works perfectly on any device, designed for mobile-first use.
Tenants can report issues in seconds from their phone
Tenants take photos directly from the portal, showing exactly what needs fixing.
Simple forms help tenants describe the issue clearly and completely.
Emergency issues like gas leaks or flooding are prioritised automatically.
Tenants see exactly where their repair is in the process, from reported to completed.
Receive updates when contractors are assigned, scheduled or when work is complete.
Rate the repair experience to help improve service quality.
Better tenant experience, less admin
Tenants find documents and report repairs online, reducing phone calls to your team.
Tenants can access their portal anytime, even outside office hours.
Fully branded with your agency identity for a professional, consistent experience.
tenant.zone is included with every letting.zone subscription
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